632 lines
20 KiB
Go
632 lines
20 KiB
Go
package services
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import (
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"ai_scheduler/internal/biz"
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"ai_scheduler/internal/biz/handle/qywx/json_callback/wxbizjsonmsgcrypt"
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"ai_scheduler/internal/config"
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"ai_scheduler/internal/data/constants"
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errorcode "ai_scheduler/internal/data/error"
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"ai_scheduler/internal/domain/component/callback"
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"ai_scheduler/internal/entitys"
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"ai_scheduler/internal/gateway"
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"ai_scheduler/internal/pkg"
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"ai_scheduler/internal/pkg/dingtalk"
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"ai_scheduler/internal/pkg/util"
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"ai_scheduler/internal/pkg/utils_ollama"
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"ai_scheduler/internal/tool_callback"
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"context"
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"encoding/json"
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"fmt"
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"net/url"
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"strings"
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"time"
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"gitea.cdlsxd.cn/self-tools/l-dingtalk-stream-sdk-go/card"
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"gitea.cdlsxd.cn/self-tools/l-dingtalk-stream-sdk-go/chatbot"
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"github.com/alibabacloud-go/dingtalk/card_1_0"
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"github.com/alibabacloud-go/tea/tea"
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"github.com/gofiber/fiber/v2"
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"github.com/gofiber/fiber/v2/log"
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"github.com/ollama/ollama/api"
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)
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// CallbackService 统一回调入口
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type CallbackService struct {
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cfg *config.Config
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gateway *gateway.Gateway
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dingtalkOldClient *dingtalk.OldClient
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dingtalkContactClient *dingtalk.ContactClient
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dingtalkNotableClient *dingtalk.NotableClient
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dingtalkCardClient *dingtalk.CardClient
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callbackManager callback.Manager
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dingTalkBotBiz *biz.DingTalkBotBiz
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ollamaClient *utils_ollama.Client
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}
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func NewCallbackService(
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cfg *config.Config,
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gateway *gateway.Gateway,
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dingtalkOldClient *dingtalk.OldClient,
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dingtalkContactClient *dingtalk.ContactClient,
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dingtalkNotableClient *dingtalk.NotableClient,
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dingtalkCardClient *dingtalk.CardClient,
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callbackManager callback.Manager,
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dingTalkBotBiz *biz.DingTalkBotBiz,
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ollamaClient *utils_ollama.Client,
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) *CallbackService {
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return &CallbackService{
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cfg: cfg,
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gateway: gateway,
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dingtalkOldClient: dingtalkOldClient,
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dingtalkContactClient: dingtalkContactClient,
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dingtalkNotableClient: dingtalkNotableClient,
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dingtalkCardClient: dingtalkCardClient,
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callbackManager: callbackManager,
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dingTalkBotBiz: dingTalkBotBiz,
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ollamaClient: ollamaClient,
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}
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}
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// Envelope 回调统一请求体
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type Envelope struct {
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Action string `json:"action"`
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TaskID string `json:"task_id"`
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Data json.RawMessage `json:"data"`
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}
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// bug_optimization_submit 工单回调
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const (
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ActionBugOptimizationSubmitProcess = "bug_optimization_submit_process" // 工单过程回调
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ActionBugOptimizationSubmitDone = "bug_optimization_submit_done" // 工单完成回调
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ActionBugOptimizationSubmitUpdate = "bug_optimization_submit_update" // 工单更新回调
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)
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// BugOptimizationSubmitDoneData 工单完成回调数据
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type BugOptimizationSubmitDoneData struct {
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Receivers []string `json:"receivers"`
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DetailPage string `json:"detail_page"`
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Msg string `json:"msg"`
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}
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// BugOptimizationSubmitUpdateData 工单更新回调数据
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type BugOptimizationSubmitUpdateData struct {
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BaseId string `json:"base_id"` // 表格ID
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SheetId string `json:"sheet_id"` // 表单ID
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RecordId string `json:"record_id"` // 记录ID
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UnionId string `json:"union_id"` // 钉钉用户 UnionID
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Creator string `json:"creator"` // 钉钉用户名称
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}
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// Callback 统一回调处理
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// 头部：X-Source-Key / X-Timestamp
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func (s *CallbackService) Callback(c *fiber.Ctx) error {
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// 读取头
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sourceKey := strings.TrimSpace(c.Get("X-Source-Key"))
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ts := strings.TrimSpace(c.Get("X-Timestamp"))
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// 时间窗口（如果提供了 ts 则校验，否则跳过），窗口 5 分钟
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// if ts != "" && !validateTimestamp(ts, 5*time.Minute) {
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if ts != "" && !util.IsInTimeWindow(ts, 5*time.Minute) {
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return errorcode.AuthNotFound
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}
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// 解析 Envelope
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var env Envelope
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if err := json.Unmarshal(c.Body(), &env); err != nil {
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return errorcode.ParamErrf("invalid json: %v", err)
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}
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if env.Action == "" || env.TaskID == "" {
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return errorcode.ParamErrf("missing action/task_id")
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}
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if env.Data == nil {
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return errorcode.ParamErrf("missing data")
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}
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switch sourceKey {
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case "dingtalk":
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return s.handleDingTalkCallback(c, env)
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default:
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return errorcode.AuthNotFound
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}
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}
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func (s *CallbackService) CallbackQr(c *fiber.Ctx) error {
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// 读取头
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sourceKey := strings.TrimSpace(c.Get("X-Source-Key"))
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ts := strings.TrimSpace(c.Get("X-Timestamp"))
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// 时间窗口（如果提供了 ts 则校验，否则跳过），窗口 5 分钟
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// if ts != "" && !validateTimestamp(ts, 5*time.Minute) {
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if ts != "" && !util.IsInTimeWindow(ts, 5*time.Minute) {
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return errorcode.AuthNotFound
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}
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// 解析 Envelope
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var env Envelope
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if err := json.Unmarshal(c.Body(), &env); err != nil {
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return errorcode.ParamErrf("invalid json: %v", err)
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}
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if env.Action == "" || env.TaskID == "" {
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return errorcode.ParamErrf("missing action/task_id")
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}
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if env.Data == nil {
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return errorcode.ParamErrf("missing data")
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}
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switch sourceKey {
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case "dingtalk":
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return s.handleDingTalkCallback(c, env)
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default:
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return errorcode.AuthNotFound
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}
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}
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func (s *CallbackService) handleDingTalkCallback(c *fiber.Ctx, env Envelope) error {
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// 校验taskId
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ctx := c.Context()
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sessionID, err := s.callbackManager.GetSession(ctx, env.TaskID)
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if err != nil {
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return errorcode.ParamErrf("failed to get session for task_id: %s, err: %v", env.TaskID, err)
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}
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if sessionID == "" {
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return errorcode.ParamErrf("missing session_id for task_id: %s", env.TaskID)
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}
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switch env.Action {
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case ActionBugOptimizationSubmitUpdate:
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// 业务处理
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msg, businessErr := s.handleBugOptimizationSubmitUpdate(ctx, env.Data)
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if businessErr != nil {
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return businessErr
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}
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s.sendStreamLog(sessionID, msg)
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return c.JSON(fiber.Map{"code": 0, "message": "ok"})
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case ActionBugOptimizationSubmitDone:
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// 业务处理
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msg, businessErr := s.handleBugOptimizationSubmitDone(ctx, env.Data)
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if businessErr != nil {
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return businessErr
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}
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// 发送日志
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s.sendStreamTxt(sessionID, msg)
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// 通知等待者
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if err := s.callbackManager.Notify(ctx, env.TaskID, msg); err != nil {
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// 记录错误但继续
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}
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return c.JSON(fiber.Map{"code": 0, "message": "ok"})
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case ActionBugOptimizationSubmitProcess:
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type processData struct {
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Process string `json:"process"`
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}
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var data processData
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if err := json.Unmarshal(env.Data, &data); err != nil {
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return errorcode.ParamErrf("invalid json: %v", err)
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}
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s.sendStreamLoading(sessionID, data.Process)
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return c.JSON(fiber.Map{"code": 0, "message": "ok"})
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default:
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return errorcode.ParamErrf("unknown action: %s", env.Action)
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}
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}
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// getDingtalkReceivers 解析接收者字符串为 DingTalk 用户 ID 列表
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func (s *CallbackService) getDingtalkReceivers(ctx context.Context, receiverIds []string) string {
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var receiverNames []string
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for _, receiverId := range receiverIds {
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userDetails, err := s.dingtalkOldClient.QueryUserDetails(ctx, receiverId)
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if err != nil {
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return ""
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}
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if userDetails == nil {
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return ""
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}
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receiverNames = append(receiverNames, "@"+userDetails.Name)
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}
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receivers := strings.Join(receiverNames, " ")
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return receivers
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}
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// sendStreamLog 发送流式日志
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func (s *CallbackService) sendStreamLog(sessionID string, content string) {
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if content == "" {
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return
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}
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streamLog := entitys.Response{
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Index: string(constants.BotToolsBugOptimizationSubmit),
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Content: content,
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Type: entitys.ResponseLog,
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}
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streamLogBytes := pkg.JsonByteIgonErr(streamLog)
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s.gateway.SendToUid(sessionID, streamLogBytes)
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}
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// sendStreamTxt 发送流式文本
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func (s *CallbackService) sendStreamTxt(sessionID string, content string) {
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if content == "" {
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return
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}
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streamLog := entitys.Response{
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Index: string(constants.BotToolsBugOptimizationSubmit),
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Content: content,
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Type: entitys.ResponseText,
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}
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streamLogBytes := pkg.JsonByteIgonErr(streamLog)
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s.gateway.SendToUid(sessionID, streamLogBytes)
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}
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// sendStreamLoading 发送流式加载过程
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func (s *CallbackService) sendStreamLoading(sessionID string, content string) {
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if content == "" {
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return
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}
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streamLog := entitys.Response{
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Index: string(constants.BotToolsBugOptimizationSubmit),
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Content: content,
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Type: entitys.ResponseLoading,
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}
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streamLogBytes := pkg.JsonByteIgonErr(streamLog)
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s.gateway.SendToUid(sessionID, streamLogBytes)
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}
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// handleBugOptimizationSubmitUpdate 处理 bug 优化提交更新回调
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func (s *CallbackService) handleBugOptimizationSubmitUpdate(ctx context.Context, taskData json.RawMessage) (string, *errorcode.BusinessErr) {
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var data BugOptimizationSubmitUpdateData
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if err := json.Unmarshal(taskData, &data); err != nil {
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return "", errorcode.ParamErrf("invalid data type: %v", err)
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}
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if data.Creator == "" {
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return "", errorcode.ParamErrf("empty creator")
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}
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// 获取创建者uid
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accessToken, _ := s.dingtalkOldClient.GetAccessToken()
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creatorId, err := s.dingtalkContactClient.SearchUserOne(dingtalk.AppKey{AccessToken: accessToken}, data.Creator)
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if err != nil {
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return "", errorcode.ParamErrf("invalid data type: %v", err)
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}
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// 获取用户详情
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userDetails, err := s.dingtalkOldClient.QueryUserDetails(ctx, creatorId)
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if err != nil {
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return "", errorcode.ParamErrf("invalid data type: %v", err)
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}
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if userDetails == nil {
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return "", errorcode.ParamErrf("user details not found")
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}
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unionId := userDetails.UnionID
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// 更新记录
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ok, err := s.dingtalkNotableClient.UpdateRecord(dingtalk.AppKey{AccessToken: accessToken}, &dingtalk.UpdateRecordReq{
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BaseId: data.BaseId,
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SheetId: data.SheetId,
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RecordId: data.RecordId,
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OperatorId: tool_callback.BotBugOptimizationSubmitAdminUnionId,
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CreatorUnionId: unionId,
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})
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if err != nil {
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return "", errorcode.ParamErrf("invalid data type: %v", err)
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}
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if !ok {
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return "", errorcode.ParamErrf("update record failed")
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}
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return "问题记录即将完成", nil
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}
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// handleBugOptimizationSubmitDone 处理 bug 优化提交完成回调
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func (s *CallbackService) handleBugOptimizationSubmitDone(ctx context.Context, taskData json.RawMessage) (string, *errorcode.BusinessErr) {
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var data BugOptimizationSubmitDoneData
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if err := json.Unmarshal(taskData, &data); err != nil {
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return "", errorcode.ParamErrf("invalid data type: %v", err)
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}
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if len(data.Receivers) == 0 {
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return "", errorcode.ParamErrf("empty receivers")
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}
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// 构建接收者
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receivers := s.getDingtalkReceivers(ctx, data.Receivers)
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if receivers == "" {
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return "", errorcode.ParamErrf("invalid receivers")
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}
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// 构建跳转链接
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var detailPage string
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if data.DetailPage != "" {
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detailPage = util.BuildJumpLink(data.DetailPage, "去查看")
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}
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msg := data.Msg
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msg = util.ReplacePlaceholder(msg, "receivers", receivers)
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msg = util.ReplacePlaceholder(msg, "detail_page", detailPage)
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return msg, nil
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}
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func (s *CallbackService) QywxCallback(c *fiber.Ctx) (err error) {
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// 读取头
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httpstr := string(c.Request().URI().QueryString())
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start := strings.Index(httpstr, "msg_signature=")
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start += len("msg_signature=")
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var msgSignature string
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next := getString(httpstr, "×tamp=", start, &msgSignature)
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var timestamp string
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next = getString(httpstr, "&nonce=", next, ×tamp)
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var nonce string
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next = getString(httpstr, "&echostr=", next, &nonce)
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echostr := httpstr[next:len(httpstr)]
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echostr, _ = url.QueryUnescape(echostr)
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fmt.Println(httpstr, msgSignature, timestamp, nonce, echostr)
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wxcpt := wxbizjsonmsgcrypt.NewWXBizMsgCrypt(s.cfg.Qywx.Token, s.cfg.Qywx.AES_KEY, s.cfg.Qywx.CorpId, wxbizjsonmsgcrypt.JsonType)
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echoStr, cryptErr := wxcpt.VerifyURL(msgSignature, timestamp, nonce, echostr)
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if nil != cryptErr {
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log.Errorf("%v", cryptErr)
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return fmt.Errorf("%v", cryptErr)
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}
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fmt.Println("verifyUrl success echoStr", string(echoStr))
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err = c.Send(echoStr)
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return err
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}
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func getString(str, endstr string, start int, msg *string) int {
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end := strings.Index(str, endstr)
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*msg = str[start:end]
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return end + len(endstr)
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}
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// CallbackDingtalkRobot 钉钉机器人回调
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// 钉钉 callbackRouteKey: gateway.dev.cdlsxd.cn-dingtalk-robot
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// 钉钉 apiSecret: aB3dE7fG9hI2jK4L5M6N7O8P9Q0R1S2T
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func (s *CallbackService) CallbackDingtalkRobot(c *fiber.Ctx) (err error) {
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// 获取body中的参数
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body := c.Request().Body()
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var data chatbot.BotCallbackDataModel
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if err := json.Unmarshal(body, &data); err != nil {
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return fmt.Errorf("invalid body: %v", err)
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}
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// token 校验 ? token 好像没带？
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// 通过机器人ID路由到不同能力
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switch data.RobotCode {
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case constants.GroupTemplateRobotIdIssueHandling:
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// 问题处理群机器人
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err := s.issueHandling(c, data)
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if err != nil {
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return fmt.Errorf("issueHandling failed: %v", err)
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}
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default:
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// 其他机器人
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return nil
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}
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// ctx, cancel := context.WithTimeout(context.Background(), 5*time.Minute)
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// defer cancel()
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// 统一初始化请求参数
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// requireData, err := s.dingTalkBotBiz.InitRequire(ctx, &data)
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// if err != nil {
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// return fmt.Errorf("初始化请求参数失败: %v", err)
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// }
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// 这里需要再实现一套HTTP形式的回调，用于处理钉钉群模板机器人的回调
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// 主程等待处理结果
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// resChan := make(chan string, 10)
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// defer close(resChan)
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return nil
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}
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// issueHandling 问题处理群机器人回调
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// 能力1： 通过[内容提取] 宏，分析用户QA问题，调出QA表单卡片
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// 能力2： 通过[QA收集] 宏，收集用户反馈，写入知识库
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func (s *CallbackService) issueHandling(c *fiber.Ctx, data chatbot.BotCallbackDataModel) error {
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// 宏解析
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if strings.Contains(data.Text.Content, "[内容提取]") || strings.Contains(data.Text.Content, "[QA收集]") {
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s.issueHandlingExtractContent(data)
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}
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return nil
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}
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// 问题处理群机器人内容提取
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func (s *CallbackService) issueHandlingExtractContent(data chatbot.BotCallbackDataModel) {
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systemPrompt := `你是一个【问题与答案生成助手】。
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你的职责是：
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- 分析用户输入的内容
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- 识别其中隐含或明确的问题
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- 基于输入内容本身，生成对应的问题与答案
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当用户输入为【多条群聊聊天记录】时：
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- 结合问题主题，判断聊天记录中正在讨论或试图解决的问题
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- 一个群聊中可能包含多个相互独立的问题，但它们都围绕着一个主题，尽可能总结为一个问题
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- 若确实问题很独立，需要分别识别，对每个问题，整理出清晰、可复用的“问题描述”和“对应答案”
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生成答案时的原则：
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- 答案必须来源于聊天内容中已经给出的信息或共识
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- 不要引入外部知识，不要使用聊天记录中真实人名或敏感信息，适当总结
|
||
- 若聊天中未形成明确答案，应明确标记为“暂无明确结论”
|
||
- 若存在多种不同观点，应分别列出，不要擅自合并或裁决
|
||
|
||
【JSON 输出原则】：
|
||
- 你的最终输出必须是**合法的 JSON**
|
||
- 不得输出任何额外解释性文字
|
||
- JSON 结构必须严格符合以下约定
|
||
|
||
JSON 结构约定：
|
||
{
|
||
"items": [
|
||
{
|
||
"question": "清晰、独立、可复用的问题描述",
|
||
"answer": "基于聊天内容整理出的答案；如无结论则为“暂无明确结论”",
|
||
"confidence": "high | medium | low"
|
||
}
|
||
]
|
||
}
|
||
|
||
字段说明：
|
||
- items：问题与答案列表；若未识别到有效问题，则返回空数组 []
|
||
- question：抽象后的标准问题表述，不包含具体聊天语句
|
||
- answer：整理后的答案，不得引入聊天之外的信息
|
||
- confidence：根据聊天中信息的一致性和明确程度给出判断
|
||
|
||
如果无法从输入中识别出任何有效问题，返回：
|
||
{ "items": [] }
|
||
|
||
问题主题：
|
||
%s
|
||
|
||
用户输入：
|
||
%s
|
||
`
|
||
|
||
prompt := fmt.Sprintf(systemPrompt, "紧急加款，提示当前账户为离线账户，请输入银行流水号", data.Text.Content)
|
||
|
||
fmt.Println("prompt:", prompt)
|
||
|
||
generateResp, err := s.ollamaClient.Generation(context.Background(), &api.GenerateRequest{
|
||
Model: s.cfg.Ollama.GenerateModel,
|
||
Prompt: prompt,
|
||
Stream: util.AnyToPoint(false),
|
||
})
|
||
if err != nil {
|
||
log.Errorf("问题提取失败: %v", err)
|
||
return
|
||
}
|
||
|
||
// 解析 JSON 响应
|
||
var resp struct {
|
||
Items []struct {
|
||
Question string `json:"question"`
|
||
Answer string `json:"answer"`
|
||
Confidence string `json:"confidence"`
|
||
} `json:"items"`
|
||
}
|
||
if err := json.Unmarshal([]byte(generateResp.Response), &resp); err != nil {
|
||
log.Errorf("解析 JSON 响应失败: %v", err)
|
||
return
|
||
}
|
||
|
||
cardContentTpl := "问题：%s \n答案：%s"
|
||
var cardContentList []string
|
||
for _, item := range resp.Items {
|
||
cardContentList = append(cardContentList, fmt.Sprintf(cardContentTpl, item.Question, item.Answer))
|
||
}
|
||
cardContent := strings.Join(cardContentList, "\n\n")
|
||
|
||
// 调用卡片
|
||
// 构建卡片 OutTrackId
|
||
outTrackId := constants.BuildCardOutTrackId(data.ConversationId, data.RobotCode)
|
||
|
||
_, err = s.dingtalkCardClient.CreateAndDeliver(
|
||
dingtalk.AppKey{
|
||
AppKey: "ding5wwvnf9hxeyjau7t",
|
||
AppSecret: "FxXVlTzxrKXvJ8h-9uK0s5TjaBfOJSXumpmrHal-NmQAtku9wOPxcss0Af6WHoAK",
|
||
},
|
||
&card_1_0.CreateAndDeliverRequest{
|
||
CardTemplateId: tea.String("3a447814-6a3e-4a02-b48a-92c57b349d77.schema"),
|
||
OutTrackId: tea.String(outTrackId),
|
||
CallbackType: tea.String("HTTP"),
|
||
CallbackRouteKey: tea.String("gateway.dev.cdlsxd.cn-dingtalk-card"),
|
||
CardData: &card_1_0.CreateAndDeliverRequestCardData{
|
||
CardParamMap: map[string]*string{
|
||
"title": tea.String("QA知识收集"),
|
||
"button_display": tea.String("true"),
|
||
"QA_details_now": tea.String(cardContent),
|
||
"textarea_display": tea.String("normal"),
|
||
"action_id": tea.String("collect_qa"),
|
||
"tenant_id": tea.String(constants.KnowledgeTenantIdDefault),
|
||
"_CARD_DEBUG_TOOL_ENTRY": tea.String("show"), // debug字段
|
||
},
|
||
},
|
||
ImGroupOpenSpaceModel: &card_1_0.CreateAndDeliverRequestImGroupOpenSpaceModel{
|
||
SupportForward: tea.Bool(false),
|
||
},
|
||
OpenSpaceId: tea.String("dtv1.card//im_group." + data.ConversationId),
|
||
ImGroupOpenDeliverModel: &card_1_0.CreateAndDeliverRequestImGroupOpenDeliverModel{
|
||
RobotCode: tea.String(constants.GroupTemplateRobotIdIssueHandling),
|
||
Recipients: []*string{
|
||
tea.String(data.SenderStaffId),
|
||
},
|
||
},
|
||
},
|
||
)
|
||
|
||
}
|
||
|
||
// CallbackDingtalkCard 处理钉钉卡片回调
|
||
// 钉钉 callbackRouteKey: gateway.dev.cdlsxd.cn-dingtalk-card
|
||
// 钉钉 apiSecret: aB3dE7fG9hI2jK4L5M6N7O8P9Q0R1S2T
|
||
func (s *CallbackService) CallbackDingtalkCard(c *fiber.Ctx) error {
|
||
// 获取body中的参数
|
||
body := c.Request().Body()
|
||
|
||
// HTTP 回调结构与SDK结构体不符，包装结构体
|
||
tmp := struct {
|
||
card.CardRequest // 嵌入原结构体
|
||
UserIdType util.FlexibleType `json:"userIdType"` // 重写type字段
|
||
}{}
|
||
if err := json.Unmarshal(body, &tmp); err != nil {
|
||
return fmt.Errorf("invalid body: %v", err)
|
||
}
|
||
// 异常字段覆盖
|
||
data := tmp.CardRequest
|
||
data.UserIdType = tmp.UserIdType.Int()
|
||
if err := json.Unmarshal([]byte(data.Content), &data.CardActionData); err != nil {
|
||
return fmt.Errorf("invalid content: %v", err)
|
||
}
|
||
|
||
// 非回调类型不处理
|
||
if data.Type != constants.CardActionCallbackTypeAction {
|
||
return nil
|
||
}
|
||
|
||
// 处理卡片回调
|
||
var resp *card.CardResponse
|
||
for _, actionId := range data.CardActionData.CardPrivateData.ActionIdList {
|
||
switch actionId {
|
||
case "collect_qa":
|
||
// 问题处理群机器人 QA 收集
|
||
resp = s.issueHandlingCollectQA(data)
|
||
}
|
||
}
|
||
|
||
return c.JSON(resp)
|
||
}
|
||
|
||
// 问题处理群机器人 QA 收集
|
||
func (s *CallbackService) issueHandlingCollectQA(data card.CardRequest) *card.CardResponse {
|
||
if data.CardActionData.CardPrivateData.Params["submit"] != "submit" {
|
||
// 取消提交，禁用输入框
|
||
resp := &card.CardResponse{
|
||
CardUpdateOptions: &card.CardUpdateOptions{
|
||
UpdateCardDataByKey: true,
|
||
},
|
||
CardData: &card.CardDataDto{
|
||
CardParamMap: map[string]string{
|
||
"textarea_display": "disabled",
|
||
},
|
||
},
|
||
}
|
||
|
||
return resp
|
||
}
|
||
|
||
return nil
|
||
}
|