package services import ( "ai_scheduler/internal/biz" "ai_scheduler/internal/biz/handle/qywx/json_callback/wxbizjsonmsgcrypt" "ai_scheduler/internal/config" "ai_scheduler/internal/data/constants" errorcode "ai_scheduler/internal/data/error" "ai_scheduler/internal/domain/component/callback" "ai_scheduler/internal/entitys" "ai_scheduler/internal/gateway" "ai_scheduler/internal/pkg" "ai_scheduler/internal/pkg/dingtalk" "ai_scheduler/internal/pkg/util" "ai_scheduler/internal/pkg/utils_ollama" "ai_scheduler/internal/tool_callback" "context" "encoding/json" "fmt" "net/url" "strings" "time" "gitea.cdlsxd.cn/self-tools/l-dingtalk-stream-sdk-go/chatbot" "github.com/alibabacloud-go/dingtalk/card_1_0" "github.com/alibabacloud-go/tea/tea" "github.com/gofiber/fiber/v2" "github.com/gofiber/fiber/v2/log" "github.com/ollama/ollama/api" ) // CallbackService 统一回调入口 type CallbackService struct { cfg *config.Config gateway *gateway.Gateway dingtalkOldClient *dingtalk.OldClient dingtalkContactClient *dingtalk.ContactClient dingtalkNotableClient *dingtalk.NotableClient dingtalkCardClient *dingtalk.CardClient callbackManager callback.Manager dingTalkBotBiz *biz.DingTalkBotBiz ollamaClient *utils_ollama.Client } func NewCallbackService( cfg *config.Config, gateway *gateway.Gateway, dingtalkOldClient *dingtalk.OldClient, dingtalkContactClient *dingtalk.ContactClient, dingtalkNotableClient *dingtalk.NotableClient, dingtalkCardClient *dingtalk.CardClient, callbackManager callback.Manager, dingTalkBotBiz *biz.DingTalkBotBiz, ollamaClient *utils_ollama.Client, ) *CallbackService { return &CallbackService{ cfg: cfg, gateway: gateway, dingtalkOldClient: dingtalkOldClient, dingtalkContactClient: dingtalkContactClient, dingtalkNotableClient: dingtalkNotableClient, dingtalkCardClient: dingtalkCardClient, callbackManager: callbackManager, dingTalkBotBiz: dingTalkBotBiz, ollamaClient: ollamaClient, } } // Envelope 回调统一请求体 type Envelope struct { Action string `json:"action"` TaskID string `json:"task_id"` Data json.RawMessage `json:"data"` } // bug_optimization_submit 工单回调 const ( ActionBugOptimizationSubmitProcess = "bug_optimization_submit_process" // 工单过程回调 ActionBugOptimizationSubmitDone = "bug_optimization_submit_done" // 工单完成回调 ActionBugOptimizationSubmitUpdate = "bug_optimization_submit_update" // 工单更新回调 ) // BugOptimizationSubmitDoneData 工单完成回调数据 type BugOptimizationSubmitDoneData struct { Receivers []string `json:"receivers"` DetailPage string `json:"detail_page"` Msg string `json:"msg"` } // BugOptimizationSubmitUpdateData 工单更新回调数据 type BugOptimizationSubmitUpdateData struct { BaseId string `json:"base_id"` // 表格ID SheetId string `json:"sheet_id"` // 表单ID RecordId string `json:"record_id"` // 记录ID UnionId string `json:"union_id"` // 钉钉用户 UnionID Creator string `json:"creator"` // 钉钉用户名称 } // Callback 统一回调处理 // 头部:X-Source-Key / X-Timestamp func (s *CallbackService) Callback(c *fiber.Ctx) error { // 读取头 sourceKey := strings.TrimSpace(c.Get("X-Source-Key")) ts := strings.TrimSpace(c.Get("X-Timestamp")) // 时间窗口(如果提供了 ts 则校验,否则跳过),窗口 5 分钟 // if ts != "" && !validateTimestamp(ts, 5*time.Minute) { if ts != "" && !util.IsInTimeWindow(ts, 5*time.Minute) { return errorcode.AuthNotFound } // 解析 Envelope var env Envelope if err := json.Unmarshal(c.Body(), &env); err != nil { return errorcode.ParamErrf("invalid json: %v", err) } if env.Action == "" || env.TaskID == "" { return errorcode.ParamErrf("missing action/task_id") } if env.Data == nil { return errorcode.ParamErrf("missing data") } switch sourceKey { case "dingtalk": return s.handleDingTalkCallback(c, env) default: return errorcode.AuthNotFound } } func (s *CallbackService) CallbackQr(c *fiber.Ctx) error { // 读取头 sourceKey := strings.TrimSpace(c.Get("X-Source-Key")) ts := strings.TrimSpace(c.Get("X-Timestamp")) // 时间窗口(如果提供了 ts 则校验,否则跳过),窗口 5 分钟 // if ts != "" && !validateTimestamp(ts, 5*time.Minute) { if ts != "" && !util.IsInTimeWindow(ts, 5*time.Minute) { return errorcode.AuthNotFound } // 解析 Envelope var env Envelope if err := json.Unmarshal(c.Body(), &env); err != nil { return errorcode.ParamErrf("invalid json: %v", err) } if env.Action == "" || env.TaskID == "" { return errorcode.ParamErrf("missing action/task_id") } if env.Data == nil { return errorcode.ParamErrf("missing data") } switch sourceKey { case "dingtalk": return s.handleDingTalkCallback(c, env) default: return errorcode.AuthNotFound } } func (s *CallbackService) handleDingTalkCallback(c *fiber.Ctx, env Envelope) error { // 校验taskId ctx := c.Context() sessionID, err := s.callbackManager.GetSession(ctx, env.TaskID) if err != nil { return errorcode.ParamErrf("failed to get session for task_id: %s, err: %v", env.TaskID, err) } if sessionID == "" { return errorcode.ParamErrf("missing session_id for task_id: %s", env.TaskID) } switch env.Action { case ActionBugOptimizationSubmitUpdate: // 业务处理 msg, businessErr := s.handleBugOptimizationSubmitUpdate(ctx, env.Data) if businessErr != nil { return businessErr } s.sendStreamLog(sessionID, msg) return c.JSON(fiber.Map{"code": 0, "message": "ok"}) case ActionBugOptimizationSubmitDone: // 业务处理 msg, businessErr := s.handleBugOptimizationSubmitDone(ctx, env.Data) if businessErr != nil { return businessErr } // 发送日志 s.sendStreamTxt(sessionID, msg) // 通知等待者 if err := s.callbackManager.Notify(ctx, env.TaskID, msg); err != nil { // 记录错误但继续 } return c.JSON(fiber.Map{"code": 0, "message": "ok"}) case ActionBugOptimizationSubmitProcess: type processData struct { Process string `json:"process"` } var data processData if err := json.Unmarshal(env.Data, &data); err != nil { return errorcode.ParamErrf("invalid json: %v", err) } s.sendStreamLoading(sessionID, data.Process) return c.JSON(fiber.Map{"code": 0, "message": "ok"}) default: return errorcode.ParamErrf("unknown action: %s", env.Action) } } // getDingtalkReceivers 解析接收者字符串为 DingTalk 用户 ID 列表 func (s *CallbackService) getDingtalkReceivers(ctx context.Context, receiverIds []string) string { var receiverNames []string for _, receiverId := range receiverIds { userDetails, err := s.dingtalkOldClient.QueryUserDetails(ctx, receiverId) if err != nil { return "" } if userDetails == nil { return "" } receiverNames = append(receiverNames, "@"+userDetails.Name) } receivers := strings.Join(receiverNames, " ") return receivers } // sendStreamLog 发送流式日志 func (s *CallbackService) sendStreamLog(sessionID string, content string) { if content == "" { return } streamLog := entitys.Response{ Index: string(constants.BotToolsBugOptimizationSubmit), Content: content, Type: entitys.ResponseLog, } streamLogBytes := pkg.JsonByteIgonErr(streamLog) s.gateway.SendToUid(sessionID, streamLogBytes) } // sendStreamTxt 发送流式文本 func (s *CallbackService) sendStreamTxt(sessionID string, content string) { if content == "" { return } streamLog := entitys.Response{ Index: string(constants.BotToolsBugOptimizationSubmit), Content: content, Type: entitys.ResponseText, } streamLogBytes := pkg.JsonByteIgonErr(streamLog) s.gateway.SendToUid(sessionID, streamLogBytes) } // sendStreamLoading 发送流式加载过程 func (s *CallbackService) sendStreamLoading(sessionID string, content string) { if content == "" { return } streamLog := entitys.Response{ Index: string(constants.BotToolsBugOptimizationSubmit), Content: content, Type: entitys.ResponseLoading, } streamLogBytes := pkg.JsonByteIgonErr(streamLog) s.gateway.SendToUid(sessionID, streamLogBytes) } // handleBugOptimizationSubmitUpdate 处理 bug 优化提交更新回调 func (s *CallbackService) handleBugOptimizationSubmitUpdate(ctx context.Context, taskData json.RawMessage) (string, *errorcode.BusinessErr) { var data BugOptimizationSubmitUpdateData if err := json.Unmarshal(taskData, &data); err != nil { return "", errorcode.ParamErrf("invalid data type: %v", err) } if data.Creator == "" { return "", errorcode.ParamErrf("empty creator") } // 获取创建者uid accessToken, _ := s.dingtalkOldClient.GetAccessToken() creatorId, err := s.dingtalkContactClient.SearchUserOne(dingtalk.AppKey{AccessToken: accessToken}, data.Creator) if err != nil { return "", errorcode.ParamErrf("invalid data type: %v", err) } // 获取用户详情 userDetails, err := s.dingtalkOldClient.QueryUserDetails(ctx, creatorId) if err != nil { return "", errorcode.ParamErrf("invalid data type: %v", err) } if userDetails == nil { return "", errorcode.ParamErrf("user details not found") } unionId := userDetails.UnionID // 更新记录 ok, err := s.dingtalkNotableClient.UpdateRecord(dingtalk.AppKey{AccessToken: accessToken}, &dingtalk.UpdateRecordReq{ BaseId: data.BaseId, SheetId: data.SheetId, RecordId: data.RecordId, OperatorId: tool_callback.BotBugOptimizationSubmitAdminUnionId, CreatorUnionId: unionId, }) if err != nil { return "", errorcode.ParamErrf("invalid data type: %v", err) } if !ok { return "", errorcode.ParamErrf("update record failed") } return "问题记录即将完成", nil } // handleBugOptimizationSubmitDone 处理 bug 优化提交完成回调 func (s *CallbackService) handleBugOptimizationSubmitDone(ctx context.Context, taskData json.RawMessage) (string, *errorcode.BusinessErr) { var data BugOptimizationSubmitDoneData if err := json.Unmarshal(taskData, &data); err != nil { return "", errorcode.ParamErrf("invalid data type: %v", err) } if len(data.Receivers) == 0 { return "", errorcode.ParamErrf("empty receivers") } // 构建接收者 receivers := s.getDingtalkReceivers(ctx, data.Receivers) if receivers == "" { return "", errorcode.ParamErrf("invalid receivers") } // 构建跳转链接 var detailPage string if data.DetailPage != "" { detailPage = util.BuildJumpLink(data.DetailPage, "去查看") } msg := data.Msg msg = util.ReplacePlaceholder(msg, "receivers", receivers) msg = util.ReplacePlaceholder(msg, "detail_page", detailPage) return msg, nil } func (s *CallbackService) QywxCallback(c *fiber.Ctx) (err error) { // 读取头 httpstr := string(c.Request().URI().QueryString()) start := strings.Index(httpstr, "msg_signature=") start += len("msg_signature=") var msgSignature string next := getString(httpstr, "×tamp=", start, &msgSignature) var timestamp string next = getString(httpstr, "&nonce=", next, ×tamp) var nonce string next = getString(httpstr, "&echostr=", next, &nonce) echostr := httpstr[next:len(httpstr)] echostr, _ = url.QueryUnescape(echostr) fmt.Println(httpstr, msgSignature, timestamp, nonce, echostr) wxcpt := wxbizjsonmsgcrypt.NewWXBizMsgCrypt(s.cfg.Qywx.Token, s.cfg.Qywx.AES_KEY, s.cfg.Qywx.CorpId, wxbizjsonmsgcrypt.JsonType) echoStr, cryptErr := wxcpt.VerifyURL(msgSignature, timestamp, nonce, echostr) if nil != cryptErr { log.Errorf("%v", cryptErr) return fmt.Errorf("%v", cryptErr) } fmt.Println("verifyUrl success echoStr", string(echoStr)) err = c.Send(echoStr) return err } func getString(str, endstr string, start int, msg *string) int { end := strings.Index(str, endstr) *msg = str[start:end] return end + len(endstr) } // CallbackDingtalkRobot 钉钉机器人回调 // 钉钉 callbackRouteKey: gateway.dev.cdlsxd.cn-dingtalk-robot // 钉钉 apiSecret: aB3dE7fG9hI2jK4L5M6N7O8P9Q0R1S2T func (s *CallbackService) CallbackDingtalkRobot(c *fiber.Ctx) (err error) { // 获取body中的参数 body := c.Request().Body() var data chatbot.BotCallbackDataModel if err := json.Unmarshal(body, &data); err != nil { return fmt.Errorf("invalid body: %v", err) } fmt.Println(string(body)) // token 校验 ? token 好像没带? // 通过机器人ID路由到不同能力 switch data.RobotCode { case constants.GroupTemplateRobotIdIssueHandling: // 问题处理群机器人 err := s.issueHandling(c, data) if err != nil { return fmt.Errorf("issueHandling failed: %v", err) } default: // 其他机器人 return nil } // ctx, cancel := context.WithTimeout(context.Background(), 5*time.Minute) // defer cancel() // 统一初始化请求参数 // requireData, err := s.dingTalkBotBiz.InitRequire(ctx, &data) // if err != nil { // return fmt.Errorf("初始化请求参数失败: %v", err) // } // 这里需要再实现一套HTTP形式的回调,用于处理钉钉群模板机器人的回调 // 主程等待处理结果 // resChan := make(chan string, 10) // defer close(resChan) return nil } // issueHandling 问题处理群机器人回调 // 能力1: 通过[内容提取] 宏,分析用户QA问题,调出QA表单卡片 // 能力2: 通过[QA收集] 宏,收集用户反馈,写入知识库 func (s *CallbackService) issueHandling(c *fiber.Ctx, data chatbot.BotCallbackDataModel) error { // 宏解析 if strings.Contains(data.Text.Content, "[内容提取]") { s.issueHandlingExtractContent(data) } if strings.Contains(data.Text.Content, "[QA收集]") { s.issueHandlingCollectQA() } return nil } // 问题处理群机器人内容提取 func (s *CallbackService) issueHandlingExtractContent(data chatbot.BotCallbackDataModel) { systemPrompt := `你是一个【问题与答案生成助手】。 你的职责是: - 分析用户输入的内容 - 识别其中隐含或明确的问题 - 基于输入内容本身,生成对应的问题与答案 当用户输入为【多条群聊聊天记录】时: - 结合问题主题,判断聊天记录中正在讨论或试图解决的问题 - 一个群聊中可能包含多个相互独立的问题,但它们都围绕着一个主题,尽可能总结为一个问题 - 若确实问题很独立,需要分别识别,对每个问题,整理出清晰、可复用的“问题描述”和“对应答案” 生成答案时的原则: - 答案必须来源于聊天内容中已经给出的信息或共识 - 不要引入外部知识,不要使用聊天记录中真实人名或敏感信息,适当总结 - 若聊天中未形成明确答案,应明确标记为“暂无明确结论” - 若存在多种不同观点,应分别列出,不要擅自合并或裁决 【JSON 输出原则】: - 你的最终输出必须是**合法的 JSON** - 不得输出任何额外解释性文字 - JSON 结构必须严格符合以下约定 JSON 结构约定: { "items": [ { "question": "清晰、独立、可复用的问题描述", "answer": "基于聊天内容整理出的答案;如无结论则为“暂无明确结论”", "confidence": "high | medium | low" } ] } 字段说明: - items:问题与答案列表;若未识别到有效问题,则返回空数组 [] - question:抽象后的标准问题表述,不包含具体聊天语句 - answer:整理后的答案,不得引入聊天之外的信息 - confidence:根据聊天中信息的一致性和明确程度给出判断 如果无法从输入中识别出任何有效问题,返回: { "items": [] } 问题主题: %s 用户输入: %s ` prompt := fmt.Sprintf(systemPrompt, "紧急加款,提示当前账户为离线账户,请输入银行流水号", data.Text.Content) fmt.Println("prompt:", prompt) generateResp, err := s.ollamaClient.Generation(context.Background(), &api.GenerateRequest{ Model: s.cfg.Ollama.GenerateModel, Prompt: prompt, Stream: util.AnyToPoint(false), }) if err != nil { log.Errorf("问题提取失败: %v", err) return } // 解析 JSON 响应 var resp struct { Items []struct { Question string `json:"question"` Answer string `json:"answer"` Confidence string `json:"confidence"` } `json:"items"` } if err := json.Unmarshal([]byte(generateResp.Response), &resp); err != nil { log.Errorf("解析 JSON 响应失败: %v", err) return } cardContentTpl := "问题:%s \n答案:%s" var cardContentList []string for _, item := range resp.Items { cardContentList = append(cardContentList, fmt.Sprintf(cardContentTpl, item.Question, item.Answer)) } cardContent := strings.Join(cardContentList, "\n\n") // 调用卡片 // 构建卡片 OutTrackId outTrackId := constants.BuildCardOutTrackId(data.ConversationId, data.RobotCode) _, err = s.dingtalkCardClient.CreateAndDeliver( dingtalk.AppKey{ AppKey: "ding5wwvnf9hxeyjau7t", AppSecret: "FxXVlTzxrKXvJ8h-9uK0s5TjaBfOJSXumpmrHal-NmQAtku9wOPxcss0Af6WHoAK", }, &card_1_0.CreateAndDeliverRequest{ CardTemplateId: tea.String("3a447814-6a3e-4a02-b48a-92c57b349d77.schema"), OutTrackId: tea.String(outTrackId), CallbackType: tea.String("HTTP"), CallbackRouteKey: tea.String("gateway.dev.cdlsxd.cn-dingtalk-robot"), CardData: &card_1_0.CreateAndDeliverRequestCardData{ CardParamMap: map[string]*string{ "title": tea.String("QA知识收集"), "button_display": tea.String("true"), "QA_details_now": tea.String(cardContent), "textarea_display": tea.String("normal"), "action_id": tea.String("collect_qa"), "tenant_id": tea.String(constants.KnowledgeTenantIdDefault), "_CARD_DEBUG_TOOL_ENTRY": tea.String("show"), // debug字段 }, }, ImGroupOpenSpaceModel: &card_1_0.CreateAndDeliverRequestImGroupOpenSpaceModel{ SupportForward: tea.Bool(false), }, OpenSpaceId: tea.String("dtv1.card//im_group." + data.ConversationId), ImGroupOpenDeliverModel: &card_1_0.CreateAndDeliverRequestImGroupOpenDeliverModel{ RobotCode: tea.String(constants.GroupTemplateRobotIdIssueHandling), Recipients: []*string{ tea.String(data.SenderStaffId), }, }, }, ) } // 问题处理群机器人 QA 收集 func (s *CallbackService) issueHandlingCollectQA() { } // CallbackDingtalkCard 处理钉钉卡片回调 // 钉钉 callbackRouteKey: gateway.dev.cdlsxd.cn-dingtalk-card // 钉钉 apiSecret: aB3dE7fG9hI2jK4L5M6N7O8P9Q0R1S2T func (s *CallbackService) CallbackDingtalkCard(ctx *fiber.Ctx) error { return ctx.SendString("dingtalk card callback") }