package biz import ( "ai_scheduler/internal/biz/do" "ai_scheduler/internal/biz/handle/dingtalk" "ai_scheduler/internal/biz/handle/qywx" "ai_scheduler/internal/config" "ai_scheduler/internal/data/constants" "ai_scheduler/internal/data/impl" "ai_scheduler/internal/data/model" "ai_scheduler/internal/entitys" "ai_scheduler/internal/tools" "ai_scheduler/internal/tools/bbxt" "ai_scheduler/tmpl/dataTemp" "context" "database/sql" "encoding/json" "errors" "fmt" "strings" "time" "unicode" "gitea.cdlsxd.cn/self-tools/l-dingtalk-stream-sdk-go/chatbot" "github.com/gofiber/fiber/v2/log" "xorm.io/builder" ) // AiRouterBiz 智能路由服务 type DingTalkBotBiz struct { do *do.Do handle *do.Handle botConfigImpl *impl.BotConfigImpl replier *chatbot.ChatbotReplier log log.Logger dingTalkUser *dingtalk.User botGroupImpl *impl.BotGroupImpl botGroupConfigImpl *impl.BotGroupConfigImpl botGroupQywxImpl *impl.BotGroupQywxImpl toolManager *tools.Manager chatHis *impl.BotChatHisImpl conf *config.Config cardSend *dingtalk.SendCardClient qywxGroupHandle *qywx.Group groupConfigBiz *GroupConfigBiz } // NewDingTalkBotBiz func NewDingTalkBotBiz( do *do.Do, handle *do.Handle, botConfigImpl *impl.BotConfigImpl, botGroupImpl *impl.BotGroupImpl, dingTalkUser *dingtalk.User, chatHis *impl.BotChatHisImpl, toolManager *tools.Manager, conf *config.Config, cardSend *dingtalk.SendCardClient, groupConfigBiz *GroupConfigBiz, ) *DingTalkBotBiz { return &DingTalkBotBiz{ do: do, handle: handle, botConfigImpl: botConfigImpl, replier: chatbot.NewChatbotReplier(), dingTalkUser: dingTalkUser, groupConfigBiz: groupConfigBiz, botGroupImpl: botGroupImpl, toolManager: toolManager, chatHis: chatHis, conf: conf, cardSend: cardSend, } } func (d *DingTalkBotBiz) GetDingTalkBotCfgList() (dingBotList []entitys.DingTalkBot, err error) { botConfig := make([]model.AiBotConfig, 0) cond := builder.NewCond() cond = cond.And(builder.Eq{"status": constants.Enable}) cond = cond.And(builder.Eq{"bot_type": constants.BotTypeDingTalk}) err = d.botConfigImpl.GetRangeToMapStruct(&cond, &botConfig) for _, v := range botConfig { var config entitys.DingTalkBot err = json.Unmarshal([]byte(v.BotConfig), &config) if err != nil { d.log.Info("初始化“%s”失败:%s", v.BotName, err.Error()) } config.BotIndex = v.RobotCode dingBotList = append(dingBotList, config) } return } func (d *DingTalkBotBiz) InitRequire(ctx context.Context, data *chatbot.BotCallbackDataModel) (requireData *entitys.RequireDataDingTalkBot, err error) { requireData = &entitys.RequireDataDingTalkBot{ Req: data, Ch: make(chan entitys.Response, 2), } return } func (d *DingTalkBotBiz) Do(ctx context.Context, requireData *entitys.RequireDataDingTalkBot) (err error) { //entitys.ResLoading(requireData.Ch, "", "收到消息,正在处理中,请稍等") //defer close(requireData.Ch) switch constants.ConversationType(requireData.Req.ConversationType) { case constants.ConversationTypeSingle: err = d.handleSingleChat(ctx, requireData) case constants.ConversationTypeGroup: err = d.handleGroupChat(ctx, requireData) default: err = errors.New("未知的聊天类型:" + requireData.Req.ConversationType) } if err != nil { entitys.ResText(requireData.Ch, "", err.Error()) } return } func (d *DingTalkBotBiz) handleSingleChat(ctx context.Context, requireData *entitys.RequireDataDingTalkBot) (err error) { entitys.ResLog(requireData.Ch, "", "个人聊天暂未开启,请期待后续更新") return //requireData.UserInfo, err = d.dingTalkUser.GetUserInfoFromBot(ctx, requireData.Req.SenderStaffId, dingtalk.WithId(1)) //if err != nil { // return //} //requireData.ID=requireData.UserInfo.UserID ////如果不是管理或者不是老板,则进行权限判断 //if requireData.UserInfo.IsSenior == constants.IsSeniorFalse && requireData.UserInfo.IsBoss == constants.IsBossFalse { // //} //return } func (d *DingTalkBotBiz) handleGroupChat(ctx context.Context, requireData *entitys.RequireDataDingTalkBot) (err error) { group, err := d.initGroup(ctx, requireData.Req.ConversationId, requireData.Req.ConversationTitle, requireData.Req.RobotCode) if err != nil { return } groupConfig, err := d.groupConfigBiz.GetGroupConfig(ctx, group.ConfigID) if err != nil { return } //宏 err, isFinal := d.Macro(ctx, requireData, groupConfig) if err != nil { return } if isFinal { return } requireData.ID = group.GroupID groupTools, err := d.groupConfigBiz.getGroupTools(ctx, groupConfig) if err != nil { return } rec, err := d.recognize(ctx, requireData, groupTools) if err != nil { return } return d.groupConfigBiz.handleMatch(ctx, rec, groupConfig) } func (d *DingTalkBotBiz) Macro(ctx context.Context, requireData *entitys.RequireDataDingTalkBot, groupConfig *model.AiBotGroupConfig) (err error, isFinish bool) { content := processString(requireData.Req.Text.Content) if strings.Contains(content, "[利润同比报表]商品修改:") { // 提取冒号后的内容 if parts := strings.SplitN(content, ":", 2); len(parts) == 2 { itemInfo := strings.TrimSpace(parts[1]) log.Infof("商品修改信息: %s", itemInfo) groupConfig.ProductName = itemInfo cond := builder.NewCond() cond = cond.And(builder.Eq{"config_id": groupConfig.ConfigID}) err = d.botGroupImpl.UpdateByCond(&cond, groupConfig) if err != nil { entitys.ResText(requireData.Ch, "", fmt.Sprintf("修改失败:%v", err)) } entitys.ResText(requireData.Ch, "", "修改成功") isFinish = true return } } if strings.Contains(content, "[利润同比报表]商品列表") { // 提取冒号后的内容 if len(groupConfig.ProductName) == 0 { entitys.ResText(requireData.Ch, "", "暂未设置") } else { entitys.ResText(requireData.Ch, "", groupConfig.ProductName) isFinish = true } return } return } func processString(s string) string { // 1. 替换中文逗号为英文逗号 s = strings.ReplaceAll(s, ",", ",") // 2. 过滤控制字符(如 \n, \t, \r 等) var result []rune for _, char := range s { // 判断是否是控制字符(ASCII < 32 或 = 127) if !unicode.IsControl(char) { // 如果需要完全移除 \n 和 \t,可以改成: // if !unicode.IsControl(char) result = append(result, char) } } return string(result) } func (d *DingTalkBotBiz) initGroup(ctx context.Context, conversationId string, conversationTitle string, robotCode string) (group *model.AiBotGroup, err error) { group, err = d.botGroupImpl.GetByConversationIdAndRobotCode(conversationId, robotCode) if err != nil { if !errors.Is(err, sql.ErrNoRows) { return } } if group.GroupID == 0 { group = &model.AiBotGroup{ ConversationID: conversationId, Title: conversationTitle, RobotCode: robotCode, } //如果不存在则创建 _, err = d.botGroupImpl.Add(group) } return } func (d *DingTalkBotBiz) recognize(ctx context.Context, requireData *entitys.RequireDataDingTalkBot, tools []model.AiBotTool) (rec *entitys.Recognize, err error) { userContent, err := d.getUserContent(requireData.Req.Msgtype, requireData.Req.Text.Content) if err != nil { return } rec = &entitys.Recognize{ Ch: requireData.Ch, SystemPrompt: d.defaultPrompt(), UserContent: userContent, } //历史记录 rec.ChatHis, err = d.getHis(ctx, constants.ConversationType(requireData.Req.ConversationType), requireData.ID) if err != nil { return } //工具注册 if len(tools) > 0 { rec.Tasks = make([]entitys.RegistrationTask, 0, len(tools)) for _, task := range tools { taskConfig := entitys.TaskConfigDetail{} if err = json.Unmarshal([]byte(task.Config), &taskConfig); err != nil { log.Errorf("解析任务配置失败: %s, 任务ID: %s", err.Error(), task.Index) continue // 解析失败时跳过该任务,而不是直接返回错误 } rec.Tasks = append(rec.Tasks, entitys.RegistrationTask{ Name: task.Index, Desc: task.Desc, TaskConfigDetail: taskConfig, // 直接使用解析后的配置,避免重复构建 }) } } err = d.handle.Recognize(ctx, rec, &do.WithDingTalkBot{}) return } func (d *DingTalkBotBiz) getHis(ctx context.Context, conversationType constants.ConversationType, Id int32) (content entitys.ChatHis, err error) { var ( his []model.AiBotChatHi ) cond := builder.NewCond() cond = cond.And(builder.Eq{"his_type": conversationType}) cond = cond.And(builder.Eq{"id": Id}) _, err = d.chatHis.GetListToStruct(&cond, &dataTemp.ReqPageBo{Limit: d.conf.Sys.SessionLen}, &his, "his_id desc") if err != nil { return } messages := make([]entitys.HisMessage, 0, len(his)) for _, v := range his { messages = append(messages, entitys.HisMessage{ Role: constants.Caller(v.Role), // 用户角色 Content: v.Content, // 用户输入内容 Timestamp: v.CreateAt.Format(time.DateTime), }) } return entitys.ChatHis{ SessionId: fmt.Sprintf("%s_%d", conversationType, Id), Messages: messages, Context: entitys.HisContext{ UserLanguage: constants.LangZhCN, // 默认中文 SystemMode: constants.SystemModeTechnicalSupport, // 默认技术支持模式 }, }, nil } func (d *DingTalkBotBiz) getUserContent(msgType string, msgContent interface{}) (content *entitys.RecognizeUserContent, err error) { switch constants.BotMsgType(msgType) { case constants.BotMsgTypeText: content = &entitys.RecognizeUserContent{ Text: msgContent.(string), } default: return nil, errors.New("未知的消息类型:" + msgType) } return } func (d *DingTalkBotBiz) HandleStreamRes(ctx context.Context, data *chatbot.BotCallbackDataModel, content chan string) (err error) { err = d.cardSend.NewCard(ctx, &dingtalk.CardSend{ RobotCode: data.RobotCode, ConversationType: constants.ConversationType(data.ConversationType), Template: constants.CardTempDefault, ContentChannel: content, // 指定内容通道 ConversationId: data.ConversationId, SenderStaffId: data.SenderStaffId, Title: data.Text.Content, }) return } func (d *DingTalkBotBiz) SendReport(ctx context.Context, groupInfo *model.AiBotGroup, report *bbxt.ReportRes) (err error) { if report == nil { return errors.New("report is nil") } reportChan := make(chan string, 10) defer close(reportChan) reportChan <- report.Title reportChan <- fmt.Sprintf("![图片](%s)", report.Url) err = d.HandleStreamRes(ctx, &chatbot.BotCallbackDataModel{ RobotCode: groupInfo.RobotCode, ConversationType: constants.ConversationTypeGroup, ConversationId: groupInfo.ConversationID, Text: chatbot.BotCallbackDataTextModel{ Content: report.ReportName, }, }, reportChan) return } func (d *DingTalkBotBiz) GetGroupInfo(ctx context.Context, groupId int) (group model.AiBotGroup, err error) { cond := builder.NewCond() cond = cond.And(builder.Eq{"group_id": groupId}) cond = cond.And(builder.Eq{"status": constants.Enable}) err = d.botGroupImpl.GetOneBySearchToStrut(&cond, &group) return } func (d *DingTalkBotBiz) ReplyText(ctx context.Context, SessionWebhook string, content string, arg ...string) error { msg := content if len(arg) > 0 { msg = fmt.Sprintf(content, arg) } return d.replier.SimpleReplyText(ctx, SessionWebhook, []byte(msg)) } func (d *DingTalkBotBiz) replyImg(ctx context.Context, SessionWebhook string, content string, arg ...string) error { msg := content if len(arg) > 0 { msg = fmt.Sprintf(content, arg) } return d.replier.SimpleReplyText(ctx, SessionWebhook, []byte(msg)) } func (d *DingTalkBotBiz) replyFile(ctx context.Context, SessionWebhook string, content string, arg ...string) error { msg := content if len(arg) > 0 { msg = fmt.Sprintf(content, arg) } return d.replier.SimpleReplyText(ctx, SessionWebhook, []byte(msg)) } func (d *DingTalkBotBiz) replyMarkdown(ctx context.Context, SessionWebhook string, content string, arg ...string) error { msg := content if len(arg) > 0 { msg = fmt.Sprintf(content, arg) } return d.replier.SimpleReplyText(ctx, SessionWebhook, []byte(msg)) } func (d *DingTalkBotBiz) replyActionCard(ctx context.Context, SessionWebhook string, content string, arg ...string) error { msg := content if len(arg) > 0 { msg = fmt.Sprintf(content, arg) } return d.replier.SimpleReplyText(ctx, SessionWebhook, []byte(msg)) } func (d *DingTalkBotBiz) SaveHis(ctx context.Context, requireData *entitys.RequireDataDingTalkBot, chat []string) (err error) { if len(chat) == 0 { return } his := []*model.AiBotChatHi{ { HisType: requireData.Req.ConversationType, ID: requireData.ID, Role: "user", Content: requireData.Req.Text.Content, }, { HisType: requireData.Req.ConversationType, ID: requireData.ID, Role: "system", Content: strings.Join(chat, "\n"), }, } _, err = d.chatHis.Add(his) return err } func (d *DingTalkBotBiz) defaultPrompt() string { now := time.Now().Format(time.DateTime) return `[system] 你是一个智能路由系统,核心职责是 **精准解析用户意图并路由至对应任务模块**。请严格遵循以下规则: [rule] 1. **返回格式**: 仅输出以下 **严格格式化的 JSON 字符串**(禁用 Markdown): { "index": "工具索引index", "confidence": 0.0-1.0,"reasoning": "判断理由","parameters":"jsonstring |提取参数","is_match":true||false,"chat": "追问内容"} 关键规则(按优先级排序): 2. **工具匹配**: - 若匹配到工具,使用工具的 parameters 作为模板做参数匹配 - 注意区分 parameters 中的 必须参数(required) 和 可选参数(optional),按下述参数提取规则处理。 - 若**完全无法匹配**,立即设置 is_match: false,并在 chat 中已第一人称的角度提醒用户需要适用何种工具(例:"请问您是要查询订单还是商品呢")。 1. **参数提取**: - 根据 parameters 字段列出的参数名,从用户输入中提取对应值。 - **仅提取**明确提及的参数,忽略未列出的内容。 - 必须参数仅使用用户直接提及的参数,不允许从上下文推断。 - 若必须参数缺失,立即设置 is_match: false,并在 chat 中已第一人称的角度提醒用户提供缺少的参数追问(例:"需要您补充XX信息")。 4. 格式强制要求: -所有字段值必须是**字符串**(包括 confidence)。 -parameters 必须是 **转义后的 JSON 字符串**(如 "{\"product_name\": \"京东月卡\"}")。 当前时间:` + now + `,所有的时间识别精确到秒` }