diff --git a/internal/services/callback.go b/internal/services/callback.go
index 13d3d54..415f7cb 100644
--- a/internal/services/callback.go
+++ b/internal/services/callback.go
@@ -48,8 +48,9 @@ type Envelope struct {
 
 // bug_optimization_submit 工单回调
 const (
-	ActionBugOptimizationSubmitDone   = "bug_optimization_submit_done"   // 工单完成回调
-	ActionBugOptimizationSubmitUpdate = "bug_optimization_submit_update" // 工单更新回调
+	ActionBugOptimizationSubmitProcess = "bug_optimization_submit_process" // 工单过程回调
+	ActionBugOptimizationSubmitDone    = "bug_optimization_submit_done"    // 工单完成回调
+	ActionBugOptimizationSubmitUpdate  = "bug_optimization_submit_update"  // 工单更新回调
 )
 
 // BugOptimizationSubmitDoneData 工单完成回调数据
@@ -167,6 +168,18 @@ func (s *CallbackService) handleDingTalkCallback(c *fiber.Ctx, env Envelope) err
 		// 删除映射
 		s.botTool.DelTaskMapping(env.TaskID)
 
+		return c.JSON(fiber.Map{"code": 0, "message": "ok"})
+	case ActionBugOptimizationSubmitProcess:
+		type processData struct {
+			Process string `json:"process"`
+		}
+		var data processData
+		if err := json.Unmarshal(env.Data, &data); err != nil {
+			return errorcode.ParamErr("invalid json: %v", err)
+		}
+
+		s.sendStreamLoading(sessionID, data.Process)
+
 		return c.JSON(fiber.Map{"code": 0, "message": "ok"})
 	default:
 		return errorcode.ParamErr("unknown action: %s", env.Action)
@@ -194,6 +207,10 @@ func (s *CallbackService) getDingtalkReceivers(ctx context.Context, receiverIds
 
 // sendStreamLog 发送流式日志
 func (s *CallbackService) sendStreamLog(sessionID string, content string) {
+	if content == "" {
+		return
+	}
+
 	streamLog := entitys.Response{
 		Index:   constants.BotToolsBugOptimizationSubmit,
 		Content: content,
@@ -205,6 +222,10 @@ func (s *CallbackService) sendStreamLog(sessionID string, content string) {
 
 // sendStreamTxt 发送流式文本
 func (s *CallbackService) sendStreamTxt(sessionID string, content string) {
+	if content == "" {
+		return
+	}
+
 	streamLog := entitys.Response{
 		Index:   constants.BotToolsBugOptimizationSubmit,
 		Content: content,
@@ -214,6 +235,21 @@ func (s *CallbackService) sendStreamTxt(sessionID string, content string) {
 	s.gateway.SendToUid(sessionID, streamLogBytes)
 }
 
+// sendStreamLoading 发送流式加载过程
+func (s *CallbackService) sendStreamLoading(sessionID string, content string) {
+	if content == "" {
+		return
+	}
+
+	streamLog := entitys.Response{
+		Index:   constants.BotToolsBugOptimizationSubmit,
+		Content: content,
+		Type:    entitys.ResponseLoading,
+	}
+	streamLogBytes := pkg.JsonByteIgonErr(streamLog)
+	s.gateway.SendToUid(sessionID, streamLogBytes)
+}
+
 // handleBugOptimizationSubmitUpdate 处理 bug 优化提交更新回调
 func (s *CallbackService) handleBugOptimizationSubmitUpdate(ctx context.Context, taskData json.RawMessage) (string, *errorcode.BusinessErr) {
 	var data BugOptimizationSubmitUpdateData